Pixieset Album FAQ
 
Everything you need to know about viewing, downloading, and printing your photos.
Welcome to your Pixieset Album FAQ!
We want your experience with your photos to feel joyful, seamless, and stress-free.
Hereโs everything you need to know about accessing, downloading, and printing your gallery.
FAQ
How do I access my Pixieset album?
Once your gallery is ready, youโll receive a secure link via email. Click the link to view your personalized album. Creating a free Pixieset account is optional but helpful.
How long will my album stay open?
Your album remains available for 90 days from delivery. Please download your images promptly.
Can I download my photos?
Yes! Click โDownloadโ in your gallery to select individual images or download the full gallery.
Can I print my photos?
Absolutely. You can order professional prints directly through Pixiesetโs โPrints & Productsโ tab.
Can I share my album with friends and family?
Yes! Share your album link and manage download permissions as youโd like.
Can I select my favorite photos?
Use the heart icon to favorite images for easy viewing and printing.
What file types and resolutions are included?
High-resolution JPEGs for printing and web-optimized files for sharing.
Can I request adjustments?
Minor adjustments may be requested within 14 days of delivery.
What if I have trouble with my album?
Try refreshing your browser or switching devices. Contact us if you need help.